Credit Card & Merchant Services

If your office, department, school or club is interested in accepting credit card payments in addition to cash, checks, or wire transfers, we will work to set you up as a credit card merchant. 

Detailed information regarding compliance requirements, fees, and solutions is available to explain the process.

Request a Merchant Account

In order to request a merchant account, please contact Ellen Thompson at 571-553-4216 or emthomp@gwu.edu.

PCI DSS Compliance

Accepting credit cards brings with it considerable responsibility for protecting the cardholder information, including Payment Card Industry Data Security Standards (PCI DSS). The PCI DSS is a set of requirements designed to ensure that ALL companies that process, store, or transmit credit card information maintain a secure environment. Compliance with these standards will increase consumer confidence, reduce fraud and identity theft and ensure that the university can continue to accept credit card payments.

All university merchants are required to participate in a PCI compliance program that is administered by Treasury Management in partnership with the Division of Information Technology. Details on the specifics of this program will be provided to you as part of the process of requesting a merchant account. For more information, please review the PCI Data Security Standards Overview or the PCI Compliance Guide.

In the event that any cardholder data is compromised or potentially compromised, please contact the Information Technology Support Center at 202-994-GWIT (4948) and Treasury Management at 571-553-4216. This includes any suspected breach, lost or stolen files with credit card numbers, electronic loss of data, databases infected with viruses and any other loss or potential loss of cardholder data.